Transactions

The grids in this section contain all of the transactions which have billed on the account.

NOTE: To sort on a column in a grid, click the column heading.

  • Date- the date of the transaction
  • Type - indicates if the transaction is a Charge, Payment, Debit or Credit. See Transaction Types
  • Check # - shows the check number if applicable
  • Amount - amount of the transaction
  • Description - as entered when the transaction was processed
  • TransID - (Transaction ID) is a unique ID assigned by the Credit Card / ACH payment processor
  • Running Balance - shows a running balance based on transactions applied to the account

Click in the grid to access details for the transaction. The details displayed for a particular transaction vary depending upon the type of transaction.  Click in the grid to have direct access to the invoice viewer for Charge (billing) transaction types. See example screenshots below:

Transactions - Example 1

Credit Taxes Only transaction showing the corresponding tax details:
Notice that the Delete Transaction button is available since this has not been Billed and Taxes haven't been reported.

Transactions - Example 2

Credit Card transaction showing the ability to Credit (Refund) the payment:

Delete Transactions

If a Transaction has been posted to an account, it can still be deleted provide that:

  • The Transaction has not yet been billed (shown on an Invoice to a customer)
  • The Transaction has no tax records OR the tax records have not been reported

Credit This Payment

Depending on the payment processor setup, Credit Card / ACH payment transactions may have the option to Credit This Payment when viewing the details of the payment. If the Credit This Payment button is available, click it to credit the ACH or CC payment. Confirmation of the refund or any error messages will appear. This refund transaction must be Posted from Transaction Posting before it will apply to the account balance. See Transaction Processing Overview for more details about this process.

  • Credit Card / ACH payments can only be credited once.
  • Certain payment processors require a certain window of time to pass prior to allowing a refund to occur.
  • Only users with Accounting Admin rights have access to credit real time or batch Credit Card / ACH transactions.