Payment Email Confirmations

TBS has the ability to send out payment confirmation email notifications to customers whose make payments via credit card or ACH. Emails will be sent to the Payment Confirmation Email set on the Invoicing screen.

Emails are only sent for successful payments AFTER the payment has been posted to the account via the Transaction Posting page. By default, these email confirmation emails only apply to one-time credit card or ACH payments. Payments made via the Recurring process or any manually applied check payments do not trigger these email notifications.

Default Templates are below for both Credit Card / ACH emails. These can be customized by working with your Account Manager.

Credit Card:

Payment Confirmation

Account Number: #AccountNumber#

Per your request, we charged your credit card in the amount of #Amount# on #TransDate#. This amount as been applied to your account.

We are honored to serve you. If you have any questions please contact us. Customer Service Hours: 9:00 AM to 8:00 PM Eastern, Monday - Friday

Tel: 1-xxx-xxx-xxxx
Fax: 1-xxx-xxx-xxxx
Email: info@companyname.com

Thank you for choosing Company Name!

ACH:

Payment Confirmation

Account Number: #AccountNumber#

Per your request, an ACH withdrawal was processed against your bank account in the amount of #Amount# on #TransDate#. This amount as been applied to your account.

We are honored to serve you. If you have any questions please contact us. Customer Service Hours: 9:00 AM to 8:00 PM Eastern, Monday - Friday

Tel: 1-xxx-xxx-xxxx
Fax: 1-xxx-xxx-xxxx
Email: info@companyname.com

Thank you for choosing Company Name!