Accounting Permissions

This guide describes the Accounting related permissions and access rights in TBS. Access to pages and permissions to various accounting functions are granted to Users / Groups via the Accounting Module and the WriteOff Module.

Below is a list of the pages and functions available to users with access to one of these modules:

Transaction Posting Page

Accounting Module Rights

  • Users that have Add rights to the Accounting Module may create new transactions, delete transactions they created, and can also post transactions they have entered. Users also have the ability to delete any transactions they entered.
  • Users that have Delete rights to the Accounting Module may also delete transactions entered by other users. These users also have the ability to delete any Credit Card / ACH transactions that have not yet been posted. All Transaction Deletes are logged by the system and can be viewed via a system FlexQL report. See How do I view deleted transactions?

WriteOff Module Rights

Write-Off Account Utility Page

WriteOff Module Rights - Users must have Admin rights to the WriteOff Module in order to perform mass customer Write-Offs from this utility page.

Recurring Payments Page

Accounting Module Rights - Users must have Access rights to the Accounting Module in order to run the Recurring Payments process

.Transactions Details Page

Accounting Module Rights

  • Users that have Admin rights to the Accounting Module may delete posted transactions provided they have not been billed and no taxes have been reported.
  • Users that have Admin rights to the Accounting Module may refund Credit Card / ACH Transactions.
  • See Transactions for additional details on these processes.

Pay Bill Online tab (Credit Card / ACH) Pages

Accounting Module Rights

  • Bank Accounts - Manage EChecks tab
    • Access to the ACH Form link is only provided to users with Access rights to the Accounting Module or the Customer themselves
    • The ACH Form can be updated by users with Update rights to the Accounting Module
    • The Bank Account Number can be changed based on an AppSetting (SPEC_OnlyCustomerServiceCanEditACHNumber)
      • If Set to True - only users with Access rights to the Accounting Module can change the Bank Account Number
      • If Set to False - all users with access to the page can change the Bank Account Number
    • Deleting an ACH Record can be done by users with Delete rights to the Accounting Module. Customers can delete cards based on an AppSetting (SPEC_DisableCustomerDeletePaymentInfo)
    • The "Hide Card from End User" function is available to users with Access rights to the Accounting Module provided that the AppSetting (SPEC_EnableHidingCardsFromEndUsers) is set to True
  • Manage Credit Cards Tab
    • The Credit Card Number can be changed based on an AppSetting (SPEC_OnlyCustomerServiceCanEditCCNumberOrType)
      • If Set to True - only users with Access rights to the Accounting Module can change the Credit Card Number
      • If Set to False - All users with access to the page can change the Credit Card Number
    • Users with Admin rights to the Accounting Module are not required to enter a CVV code when entering a new Credit Card
    • Deleting a Credit Card Record can be done by users with Delete rights to the Accounting Module. Customers can delete cards based on an AppSetting (SPEC_DisableCustomerDeletePaymentInfo)
  • Pay Bill Online tab
    • Users with Access rights to the Accounting Module can process a payment without the CVV code

Dedicated Page

Accounting Module Rights - Users with Access rights to the Accounting Module can view/set the Carrier Costs fields on the Dedicated page.