Notifications And System Emails

The TBS system has a variety of default notifications and emails that will appear or be triggered based on specific criteria within the system. Please see below the standard out-of-the-box notifications and emails. Customization to these notifications and email may or may not be supported depending on the type of notification. See below for more details.

Email Notifications

1. Orders Module Notifications
2. Trouble Ticket Module Notifications
3. Billing Module System Notifications
   1. Bill Run - Data Verification Emails
   2. Bill Processing Status Notifications
   3. Email Billing
4. Financial / Accounting Module Notifications
   1. Payment Confirmation Emails
   2. Email Late Notices
   3. Expiring Credit Card Emails
5. Custom System Notifications

 

On Screen Status Notifications

1. Customer Alerts, Warnings & Special Notes
2. Bill Processing Statuses and Notifications
3. Activity / Email Queue
4. Provisioning Care Errors and Warnings
5. Windows Update reminders (self-hosted clients only)