FAQ Overview

Frequently Asked Questions are organized in the following categories:

• Accounting / Financial Reporting
• Admin
• Billing
• Charges
• Customers
• Documents
• General
• Invoicing
• Orders
• Payment Processing
• Products
• Rate Plans
• Reports
• Status Actions
• Taxing
• TBS Configuration
• Trouble Tickets
• Users & Security

If you still have questions, please be sure to review How to Use our PTT Support Ticket System to work directly with the Precision Help Desk team.

IMPORTANT: You must be a registered Help Desk user to submit a new Request. Clients have been setup with a Client Core Team that can help assist you with your question if you do not have access to the Help system.

 

*must be a registered PTT Help Desk User